Zoom Priority
Terms of Service
Effective Date:
Nov 18, 2024
This membership delivers live corrective coaching via Zoom for clients who want real-time guidance, precision cuing, and high-frequency expert feedback. You work directly with me during scheduled sessions with the ability to ask questions, receive immediate corrections, and adjust programming in real time.
WHAT YOU RECEIVE
Live Zoom sessions with personalized corrective instruction tailored to your movement patterns, limitations, and training goals. Sessions are conducted with 2-3 clients training simultaneously in separate private windows—you receive individual attention and corrections, but cannot see or hear other clients.
Membership tiers provide different training frequencies to match your commitment level:
- Foundation: 3 weekly sessions (60 minutes each)
- Plus: 4 weekly sessions (60 minutes each)
- Pro: 5 weekly sessions (60 minutes each)
All tiers include the ability to trade a Zoom session for an app workout (1:1 trade only, must request at least 12hrs in advance) and priority support with average response time under 24 hours.
This is live coaching with personalized real-time corrections and ongoing oversight.
SESSION STRUCTURE
Sessions require 12-hour advance notice for cancellation or rescheduling. Late cancellations and no-shows are forfeited and non-refundable. Sessions are scheduled weekly and do not carry over to future weeks.
Trading a Zoom session for an app workout must be requested at least 12 hours in advance. App workouts provided as trades expire within the same week and cannot be banked.
COMMUNICATION
Primary communication occurs during live sessions. Between-session questions should be concise and relevant to immediate training needs. This is live coaching, not ongoing text-based consultation.
BILLING
Memberships renew monthly on your billing date. No refunds, prorations, or extensions for missed sessions. Failed payment pauses scheduling until resolved.
PAUSES & FREEZES
This membership does not pause or freeze under any circumstance. Membership runs continuously from billing date until cancellation. Vacations, illness, or personal circumstances do not suspend billing or extend access.
CANCELLATION
Cancel anytime through your Stripe customer portal at https://stripe.correctbodyflow.com/p/login/6oUfZg1Kj1b9eRZbNEgjC00
Cancellation takes effect at the end of your current billing cycle—you retain full access through your paid period, but no future charges occur. No refunds or prorations for unused sessions, remaining days, or any portion of the current billing period. All payments already made are final.
SCOPE
This is corrective exercise coaching, not medical treatment. You train within your limits and report pain or discomfort immediately during sessions. We reserve the right to modify or terminate membership if guidelines are repeatedly ignored or if attendance becomes inconsistent.
FINAL NOTE
This membership is built for clients who commit to consistent live training and value real-time expert guidance. If you need irregular scheduling or frequent cancellations, this isn't the right fit.
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Payment, continued participation, or use of any Correct Body Flow Zoom Priority service constitutes full and binding acceptance of these terms as of the date of payment, in addition to the General Terms of Service at https://www.correctbodyflow.com/terms/general
Manuel Galup
Founder & Head Coach
Correct Body Flow, Inc.